At Meezab Technical Services (MTS), we are committed to delivering high‑quality maintenance, repair, and installation services while safeguarding your property. Our teams follow strict safety procedures and use professional-grade tools to minimize risks. However, we acknowledge that despite best practices, accidental damage can occasionally occur. This policy outlines how such incidents are handled with transparency and fairness.
Reporting Damages
If you believe any accidental damage has occurred during or after our service, please report it within 24 hours of service completion. Claims submitted after this period may not be considered due to the difficulty in verifying the cause.
To file a damage report:
✅ Email your claim to info@meezab.ae with:
📷 A detailed description of the damage
🖼 Photographic or video evidence
✅ Our team will acknowledge receipt and initiate an investigation promptly.
Liability Limitations
MTS will not be liable for:
⚠️ Pre‑existing damage, normal wear and tear, or deterioration due to age or environmental factors.
⚠️ Damages to fragile, high‑value, or unsecured items not disclosed prior to the service.
⚠️ Incidents arising from moving heavy furniture, appliances, or fixtures not intended for relocation.
⚠️ Limitations in stain or mark removal where materials have absorbed substances such as oil, grease, paint, wine, coffee, or pet-related stains.
⚠️ Deterioration of items due to prior poor installation, hidden defects, or manufacturer faults.
Resolution Process
If MTS determines the damage was caused by our team, we will:
🔍 Assess the extent of the damage based on provided and collected evidence.
🔧 Offer a fair resolution, which may include repair, replacement, or compensation (capped at the value of the specific service provided).
💡 Provide recommendations to help prevent similar issues in the future.
Customer Responsibilities
To ensure a smooth and damage‑free service, we ask that clients:
📢 Inform our team of any fragile, valuable, or unusual items before work begins.
🔒 Secure high‑value or sentimental belongings in advance.
📝 Communicate specific service expectations clearly to avoid misunderstandings.
By booking services with Meezab Technical Services, clients acknowledge and accept the terms outlined in this Damage Policy.
For assistance or claims:
📱 WhatsApp: +971 52 6128430
📧 Email: info@meezab.ae
🌐 Website: www.meezab.ae